Restoring the website from a backup. Cleaning the website from viruses
Riverit, having many years of experience, can restore the site after a hack in the shortest possible time. In the case of further maintenance of your site, we will prevent repeated attacks and provide the site with reliable protection. We work with Bitrix, WordPress, Magento (other CMS on request). We offer an individual approach to identifying and solving a problem for each client.
Who is our solution for?
- For owners of small Internet projects
- For owners of large Internet projects
- For owners of any web resources with compromised security
If you have a business card site for presenting your product/service/event or any other small site that has been hacked, Riverit specialists will help you.
Owners of large online stores, b2b portals, and corporate sites need qualified assistance in protecting and curing the site.
The specialists of our company serve sites of any complexity and provide technical support, site recovery after hacking, and virus cleaning.
Are you having problems while using the site?
Viruses, shells, and other website threats lead to interruptions in the site operation, intruders gaining access to the resource, and the loss of customers’ personal data.
A timely appeal to the specialists significantly increases the chances of a quick site recovery.
In what cases should you seek help from specialists to restore a site after hacking and to treat viruses?
- Third-party links appeared on the resource.
- The forwarding has changed.
- You can't log in to the site's admin panel.
As a result, the operation speed is significantly reduced, or the website stops working. There is also a threat of sanctions imposed on it by search engines.
Our actions to restore the site after a hack.
First, our specialists analyze the situation and determine the damage to the site. If restoration is possible, we will begin work.
Riverit provides:
- Complete elimination of the hacking cause
- Prompt website restoration
- Installing protection for your web resource
- Follow-up technical support to prevent recurring performance failures
Steps of working with us
1 - study and analysis of the project, assessment of the possibility of site restoration after hacking;
2 - coordination of further work and preparation of the technical assignment with an estimate of cost and timing;
3 - restoring the site and its backup;
4 - identifying and eliminating site vulnerabilities and resulting errors;
5 - eliminating malicious code and viruses (if detected);
6 - changing all accounts and closing access to the admin panel by IP;
7 - conducting a site security audit;
8 - carrying out site protection works;
9 - providing a detailed report on the work done with further recommendations.
The site is free of viruses and completely restored. This will help your business to develop online actively. You continue to get new customers, and accordingly, your profit increases.
Our work has some LIMITATIONS
We always welcome new projects of any complexity and are ready to restore the site after a hack and get rid of viruses using the maximum of our resources. But we do not work with all projects. We do not restore sites that violate the law of Ukraine, are related to erotica and financial pyramids, or distribute unlicensed products.
Frequently Asked Questions
Signs that a site has been hacked
- The site has irrelevant links that lead to other sources.
- A message appeared in the webmaster's office stating that there were problems with the site.
- The site has changed redirects to incomprehensible resources.
- There is no way to access the site's admin panel.
What actions should you take if you find signs of hacking?
- Shut down the website for maintenance on your own or with the help of specialists.
- Scan the server for viruses.
- Request hosting technical support for site logs for the entire available period.
- Change all accounts that are related to your site.
- Restore the site from a backup created before it was hacked.
- Use the virus search services on the site or contact specialists for qualified assistance.
What data is needed to clean the website from viruses?
To get started, Riverit specialists need access to the hosting control panel via SSH and to the site admin panel.
What is the time spent on cleaning the site from viruses?
The time to complete the work directly depends on the amount of virus infection. Approximately, it takes up to 24 hours.
Is it possible to restore a website without a backup?
Yes, it is possible, but it’s challenging. First of all, you need to understand the way the site was hacked, then remove the viruses (if any).
How much does it cost to restore a site after hacking/treatment from viruses?
The cost is calculated individually and depends on the time spent on finding the problem and restoring the site.
How to order a website restoration service?
To order the service, you need to inform us about the problem. We undertake the rest of the work:
- We audit and confirm the problem's existence.
- We prepare a clear work plan based on the tasks set.
- We estimate the service cost and approximate terms.
- We carry out work, test the stability of performance, and then provide you with the result.
Nowadays, business development directly depends on site development. Grow your business, and we’ll take care of the development of the website.